Last updated: 9 November 2026
Simple Plumbing Pty Ltd (ABN 68 645 718 387) (“Simple Plumbing”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, who we share it with and how you can contact us about it.
What we collect
- Details you give us in our quote form: your name, phone number, email address, suburb, the type of job, how soon you need us, whether you are a first-time customer, and any message you write.
- Phone taps: if you tap one of our phone numbers on a mobile device, we record that the tap happened, on which page and when.
- Technical information: such as your IP address, browser and device type, the pages you visit, and how you reached our website (for example, a Google search or an ad click identifier).
How we use your information
- To respond to your enquiry, give you a quote, carry out the work and contact you about it.
- To keep records of enquiries and jobs.
- To understand how our website is used and improve it.
We do not sell your personal information, and we do not use it for purposes unrelated to our services.
Who we share it with
- Evosion, our website and marketing provider, which hosts this website and manages our enquiry records on our behalf.
- Service providers that help us run the website and email: Amazon Web Services (hosting and email delivery), Cloudflare (website security and performance) and Google (Google Analytics and Google Tag Manager).
- Anyone else only where the law requires or permits it.
Some of these providers may store or process information outside Australia, including in the United States.
Cookies and analytics
This website uses cookies and similar technologies, including Google Analytics and Google Tag Manager, to understand how visitors use the site. You can block or delete cookies in your browser settings, and the website will still work. The maps on this website load map images from Esri.
Keeping your information secure
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. No method of sending information over the internet is completely secure, so information you send us online is sent at your own risk.
Access and correction
You can ask to see or correct the personal information we hold about you by emailing admin@simpleplumbing.com.au or calling 0435 917 917.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Simple Plumbing Pty Ltd, 40 Pringle Rd, Hebersham NSW 2770
Phone: 0435 917 917
Email: admin@simpleplumbing.com.au